Terms of Service

Privacy Policy

Terms of Service

Last Updated: June 10, 2026

Welcome to Zettla. These Terms of Service govern access to and use of the Zettla website, platform, communication systems, and related services.

By accessing or using Zettla.com, users acknowledge that they have read, understood, and agreed to these Terms of Service.

1. Scope of Services

Zettla is a real estate, relocation, concierge, and informational platform operating within the Dominican Republic and serving local and international users.

Services may include:

  • Property listings and search tools

  • Relocation guidance

  • Concierge assistance

  • Property management coordination

  • Financing and mortgage guidance

  • Appointment scheduling

  • Neighborhood and lifestyle information

  • Communication and support systems

  • Educational and informational content

Certain services referenced through the platform may be provided by independent third-party professionals or providers.

2. Eligibility and User Responsibilities

By using the platform, users confirm that:

  • They are legally capable of entering binding agreements under applicable law

  • Information provided to Zettla is accurate and truthful

  • They will not misuse the platform or services

  • They will comply with applicable local and international laws

Users are responsible for maintaining the confidentiality of their account credentials and activities associated with their accounts.

3. Property Listings and Information

All property listings, pricing, dimensions, investment projections, availability, taxes, financing information, renderings, and related materials are provided for informational purposes only.

While Zettla aims to maintain accurate and updated information, property details may:

  • Change without notice

  • Contain inaccuracies

  • Become unavailable

  • Be modified by developers, owners, agencies, or third parties

Zettla does not guarantee the completeness, reliability, or accuracy of any listing or property-related information.

Users are solely responsible for conducting independent due diligence before making purchasing, leasing, investment, financing, legal, or relocation decisions.

4. No Legal, Financial, or Immigration Advice

Content available through Zettla, including:

  • Articles

  • Guides

  • Communications

  • AI-assisted interactions

  • Investment commentary

  • Relocation information

  • Platform content

is provided for general informational purposes only.

Zettla and its representatives, including team members and property advisors, do not provide licensed legal, tax, immigration, accounting, or financial advisory services unless explicitly stated otherwise.

Legal, immigration, mortgage, financial, tax, and accounting services referenced through the platform are provided exclusively by independent third-party professionals where applicable.

Users should consult qualified professionals before making legal, financial, tax, immigration, or investment decisions.

5. AI-Assisted Communication

Zettla may use AI-assisted technologies and automated systems to support:

  • Customer communication

  • Scheduling

  • Appointment coordination

  • Property recommendations

  • Customer support

  • Communication efficiency

  • Operational workflows

Users acknowledge and consent to interacting with AI-assisted systems where permitted by applicable law.

Users may request human assistance where available.

Zettla does not use AI systems to make legally binding decisions without human oversight.

6. Communication Consent

By submitting forms, creating accounts, scheduling appointments, or interacting with the platform, users consent to receiving communications related to:

  • Inquiries

  • Appointments

  • Account activity

  • Property recommendations

  • Relocation services

  • Service updates

  • Follow-up communication

Communications may occur through:

  • Email

  • Phone calls

  • Messaging applications

  • SMS

  • Automated systems

  • AI-assisted communication tools

Users may opt out of non-essential marketing communications at any time through account communication preferences or by contacting support@zettla.com.

7. Third-Party Services and External Providers

Zettla may collaborate with independent third-party providers, including:

  • Attorneys

  • Immigration specialists

  • Mortgage brokers

  • Banks

  • Accountants

  • Contractors

  • Relocation professionals

  • Property owners

  • Developers

  • Service providers

Zettla does not control and is not responsible for:

  • Third-party actions

  • Third-party services

  • External websites

  • External agreements

  • Third-party advice

  • External transactions

Any agreements or services entered into with third parties are solely between users and those independent providers.

8. User Conduct

Users agree not to:

  • Misuse the platform

  • Attempt unauthorized access

  • Interfere with website functionality

  • Upload malicious content

  • Impersonate another individual or entity

  • Use the platform for unlawful purposes

  • Scrape or copy platform data without permission

Zettla reserves the right to restrict or terminate access for users violating these Terms.

9. Intellectual Property

All content available on Zettla, including:

  • Branding

  • Logos

  • Text

  • Graphics

  • Articles

  • Photographs

  • Videos

  • Downloadable materials

  • Platform structure

  • Design elements

is protected by applicable intellectual property and copyright laws unless otherwise stated.

Users may not reproduce, distribute, modify, republish, or commercially exploit content without prior written permission from Zettla.

Limited personal and non-commercial use is permitted for informational purposes only.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Zettla shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Investment losses

  • Financial losses

  • Business interruption

  • Technical interruptions

  • Inaccuracies

  • Delays

  • Data loss

  • Third-party actions

  • Reliance on platform information

arising from use of the platform, communications, services, or property-related information.

Use of the platform is at the user’s own discretion and risk.

11. International Use

Zettla operates internationally and may be accessed from multiple jurisdictions.

Users are responsible for complying with local laws applicable within their jurisdiction.

Zettla aims to operate in alignment with internationally recognized standards relating to:

  • Privacy

  • Electronic communications

  • Consumer protection

  • Digital platform operations

including principles commonly associated with the General Data Protection Regulation, the California Consumer Privacy Act, and applicable Dominican Republic regulations where relevant.

12. Suspension and Termination

Zettla reserves the right to suspend, restrict, or terminate access to the platform or services at any time where:

  • These Terms are violated

  • Unlawful activity is suspected

  • Platform security is threatened

  • Misuse occurs

Such actions may occur without prior notice where reasonably necessary.

13. Updates to These Terms

Zettla reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the platform after updates constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws of the Dominican Republic, without limiting mandatory consumer protection rights that may apply under applicable international laws.

15. Contact

For questions related to these Terms of Service, users may contact Zettla through the official communication channels provided on the platform or via support@zettla.com.